Speaker: Philip Berry
Metrics Matter discusses how to measure the impact of your employee resource groups (ERGs) actions and initiatives. As ERG’s develop and implement key actions and initiatives, it is critical to detail the progress they are making. Stakeholders internally and externally to their organization want to know how they are creating change which is identifiable and sustainable.
You will learn:
- Why should you have metrics and measurements as a KPI?
- Three (3) characteristics of metrics or KPI’s (key performance indicators).
- What are the 5 critical components of your KPI matrix?
- We’ll be identifying the 5 key qualities of KPI components.
- We will be Specifying the 3 stages of KPI’s.
- We will identify the two levels of KPI’S.
- We’ll demonstrate the power of a Dashboard to communicate your story.