ERG Program Health Check
Know where your program actually stands now.
We provide answers your executives can act on: what your leaders are experiencing, what membership is changing for your people, and what needs attention first.
In your hands within four weeks, in your organization’s own language.
The Situation Block (“this is for you if”)
The moments that bring people here:
- You inherited a program and need a baseline before you change anything.
- Your ERG strategy is in year two or three, and you need to know whether it is producing what it promised.
- Budget season is coming, and “the ERGs are doing great” needs numbers behind it.
- A reorg or leadership change created uncertainty, and you need to know what was sustained and what was not.
Your company might call them ERGs, BRGs, ELGs, affinity groups, or employee networks. The Health Check adapts to your language and structure, because the questions are tailored to your organization before anything launches.
How It Works
(the call + the four weeks)
It starts with a conversation, because your program has its own vocabulary and its own stage.
In thirty minutes, we learn what you call your groups, how the program is structured, and what scenario you are managing. Then we tailor both survey instruments so your leaders and members answer questions written in your company’s language, not generic ones. When the instruments are set, the four weeks begin.
Week 1 — Launch.
Weeks 1–2 — The field window.
Leaders and members respond over ten business days, with a mid-point nudge to drive completion.
Week 3 — Analysis.
Surveys close. We score the results, reviewing segments and themes that will quickly outline the .
Week 4 — The readout.
You receive the scored report, and we walk through it together: what the data says, where the gaps are, and what to do next.
The Two Instruments
The Leader Survey.
For the people running your groups.
It measures the leadership experience itself: how prepared leaders feel for the role, how their relationship with company leadership is working, and how clearly their group’s work connects to organizational goals.
The Member Survey.
For the people the program exists for.
It measures what membership creates: feelings of inclusion, career growth, and loyalty to the company.
Together, they cover both sides of the program: the experience of leading it and the experience of belonging to it. Where those two tell different stories, that difference is usually the most important finding in the report.
What You Get
A scored report.
Your results, scored across six dimensions.
- For members: Connection & Retention, Development & Career Growth, and Barriers & Priorities.
- For leaders: The Leadership Experience, Program Operations, and Sustainability & Succession.
Woven through both, we’ll provide secondary themes mapped to the four situations ERG and Council programs live in (Launching, Running, Resetting, Proving), so the report does more than describe your program; it points to what comes next.
Scores come with segmentation (by group, by tenure, by role) where response counts allow, plus the themes from open responses in your people’s own words.
A live briefing.
One hour with the people who analyzed your data.
We talk through the findings, discuss the gaps, and leave you with a recommended next step, whether or not that step involves us. Bring your HR Program Manager and, if you can get the calendar time, the executive who will read the summary; the briefing is built to be understood by both.
FAQ's
How much does it cost?
The ERG Health Check with member and leader components is a fixed investment of $6,500.
Are responses anonymous?
Yes. Results are reported in aggregate, and we do not share individual responses. No segment is broken out below 10 responses, so no one can be identified by arithmetic.
We call our groups something else. Does that matter?
The instruments will be tailored for your organization. ERGs, BRGs, ELGs, affinity groups, networks: your people will see their own vocabulary in every question.
How big does our program need to be?
From about ten responses, we can describe your program reliably. From fifteen, we can read direction. From thirty, we can compare segments with full statistical confidence.
Size changes the depth of the analysis rather than whether the Health Check works, and the tailoring call is where we tell you plainly what your numbers will support.
Who sees our report?
You do. We do not publish or share your results.
Can we run it again next year?
Yes, and the second one is usually where it gets interesting: one Health Check is a snapshot, two is a trendline. Many organizations run it annually as their program’s recurring measurement.
What do we need to prepare?
A distribution list and a willingness to nudge. We provide the launch communications and the reminder copy; your part is forwarding them with your name on top, and encouraging participation.
What if the results are bad?
Then you will know specifically, four weeks from now, instead of approximately, a year from now. The report does not grade you; it locates the gaps and sizes them, which is the difference between a hard budget conversation and a useful one. The results are yours either way.
After the Health Check
Most reports surface one of two gaps.
When it is leader capability, Co//Lab is the next step, and your report already speaks its language: the secondary themes map to the same four situations Co//Lab is organized around, so the pathway names itself.
When the gap is structural (sponsorship, resourcing, how the program connects to business goals), that is the territory of the ERG & Council Operating Model, the engagement the Health Check is phase one of, and your results become its starting dataset.
And if the right move is neither, the report stands on its own; some organizations come back a year later just to re-measure.
Start with the call.
Thirty minutes: your program, your vocabulary, your scenario. If the Health Check fits, we tailor the instruments and the four weeks begin. If it does not, we will say so, and you will still leave knowing more about your program than you did before.